Director, Inside Sales
Core
Lead strategy and execution for expanding revenue within Tekion's existing dealer customer base across the U.S. and Canada through upsell, cross-sell, and SKU penetration.
Role type
Director, Inside Sales (Growth & Upsell)
Builds
A scalable inside sales engine focused on maximizing customer value and product adoption for the Automotive Retail Cloud (ARC) and related platforms.
Domain
SaaS / Automotive Technology / Retail Technology
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Inside sales leadership, expansion revenue strategy, team management (5+ years), KPI reporting, sales process design, pipeline management, forecasting, CRM expertise (Salesforce), cross-functional partnership, data analysis, organizational planning.
Preferred skills
Installed base growth experience, recurring revenue expansion, complex B2B subscription environments, executive communication, large book of business management.
Technologies
Salesforce, CRM systems, dashboards, reporting tools
Responsibilities
Lead strategy for upsell/cross-sell and ARR expansion; own performance against expansion revenue targets; build and scale a high-performing inside sales organization; develop and optimize end-to-end sales processes; establish rigorous operating cadence with KPI management; monitor and analyze key metrics (ARR, SKU attach rates, conversion rates); partner with Customer Success, Product, and Marketing; design targeted growth plays; provide executive-level reporting; drive process standardization and CRM discipline; lead organizational planning (hiring, coaching, succession).
Seniority
Director, strategic leadership & team management