Manager, Account Management
Core
Lead a team of Account Managers to drive expansion revenue (upsell/cross-sell) for Simpro's field service management software across SMB and Mid-Market segments.
Role type
Manager, Account Management (Quota-carrying, expansion-focused)
Builds
Expansion revenue pipeline and closed deals for existing customer base
Domain
SaaS / Field Service Management (Trades: electrical, plumbing, HVAC, security, fire protection)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, quota management, NRR optimization, upsell/cross-sell strategy, pipeline forecasting, deal execution, CRM discipline, commercial acumen, coaching
Preferred skills
Experience with trades-based customers, Salesforce proficiency
Technologies
Salesforce
Responsibilities
Build and scale a team of Account Managers, own team performance against revenue targets, implement repeatable expansion sales motions, drive pipeline discipline and forecasting, coach team on commercial conversations, establish account planning strategies, partner cross-functionally
Seniority
Manager, hands-on leadership
