Senior Account Manager
Core
Senior Account Manager acting as a trusted advisor and product consultant to drive renewals, upsells, and value realization for enterprise procurement clients using Zip's AI platform.
Role type
Senior Account Manager (Enterprise SaaS)
Builds
Multi-year procurement contracts and customer retention strategies for enterprise accounts
Domain
Enterprise Procurement / SaaS
Required skills
Enterprise SaaS sales, Procurement domain expertise, Customer retention strategies, Contract negotiation, Salesforce/CRM proficiency, Sales intelligence tools usage
Preferred skills
Experience selling to finance/legal, Startup culture adaptability, Product evangelism
Technologies
Salesforce, Clari, Zoominfo, LinkedIn SalesNav, Outreach
Responsibilities
Partner with Customer Success to monitor health scores and guide deal closure; Negotiate renewal contracts to maximize value; Manage multi-year enterprise accounts for value realization; Act as a product expert to demonstrate solutions to pain points; Engage internal teams for status updates and escalations.
Seniority
Senior, hands-on IC