Enterprise Account Manager - UK
Core
Drive Net Revenue Retention (NRR) and growth for enterprise dental practice accounts (4+ locations) by managing relationships, activating new users, and expanding into new locations.
Role type
Senior Enterprise Account Manager (Dental SaaS)
Builds
Operating system for dental offices
Domain
Dental industry + SaaS
Required skills
Strategic account planning, upselling, cross-selling, churn reduction, data analysis, consultative solutioning, clinical knowledge of dentistry operations
Preferred skills
Experience with small to medium sized businesses, experimentation, stakeholder management
Technologies
Dashboards
Responsibilities
Manage a portfolio of 100+ enterprise accounts, drive user activation and location expansion, execute upsell/cross-sell strategies, build long-term relationships with doctors, analyze customer data to inform engagement plans, collaborate with cross-functional teams to improve retention and product offerings
Seniority
Senior, hands-on IC