Account Director
Core
Manage the entire customer journey for Sensor Tower's digital intelligence platform in Japan, driving revenue through upsells, renewals, and strategic C-level partnerships.
Role type
Senior Account Director (SaaS)
Builds
Customer retention, upsell revenue, and strategic adoption of market intelligence data for mobile, web, and gaming clients.
Domain
SaaS / Mobile Intelligence / Digital Marketing
Deliverable
client delivery
Required skills
SaaS sales experience, C-level relationship management, Net Revenue Retention (NRR) growth, Quarterly Business Review execution, competitive landscape analysis, cross-functional product collaboration, Japanese market expertise
Preferred skills
Entrepreneurial mindset, proactive problem solving, data presentation to non-technical audiences
Technologies
Sensor Tower platform
Responsibilities
Manage business in Japan and grow Net Revenue Retention (NRR) by managing renewals and upsells; Have c-level discussions with customers and work on strategizing their use cases with our platform; Create, manage, and implement Quarterly Business Reviews; Proactively understand the clients' business to provide competitive insights and trends; Collaborate with global product, engineering and other technical teams to improve our product offerings in Japan; Identify product penetration, renewal, and upsell opportunities within the managed customer base
Seniority
Senior, hands-on IC