Sales Trainer (12 Month Contract)
Core
Design, develop, and deliver comprehensive training programs for the Sales Team to equip them with skills for exceptional customer experiences.
Role type
Sales Trainer (Technical Trainer)
Builds
Sales team capabilities and customer experience standards
Domain
Healthtech / Care and support sector
Required skills
Instructional design, adult learning methodologies, sales training, contact centre operations, CRM systems, performance evaluation, one-on-one coaching, documentation, reporting
Preferred skills
Experience in contact centre operations and training within a sales environment
Technologies
CRM systems
Responsibilities
Design and develop training materials and curriculums; Facilitate in-person and virtual training sessions; Define and monitor KPIs for training impact; Provide one-on-one coaching and feedback; Maintain knowledge base articles; Generate reports on training effectiveness
Seniority
Mid-level, hands-on IC