Account Manager
Core
Strategic Account Manager owning a portfolio of Aurora customers across Europe (Germany, UK, France), driving retention, adoption, and expansion of SaaS solutions for solar professionals.
Role type
Senior Account Manager (Strategic)
Builds
Aurora platform and HelioScope software adoption and revenue growth
Domain
Solar energy technology / SaaS
Deliverable
product features
Required skills
strategic account planning, commercial negotiation, portfolio growth, stakeholder management, data-driven decision making, CRM management
Preferred skills
solar/clean energy domain knowledge, consumption-based SaaS models, multi-market European operations
Technologies
Salesforce
Responsibilities
Own and grow a portfolio of Aurora customers across Europe, driving retention, adoption, and expansion; Lead renewals and commercial negotiations including custom pricing structures; Develop and execute strategic account plans to achieve measurable usage growth; Build pipeline by identifying upsell and cross-sell opportunities; Use product usage data and UV metrics to forecast expansion and flag churn risk; Lead executive business reviews and strategic conversations aligning on goals and ROI.
Seniority
Senior, hands-on IC
