Strategic Account Manager, Dealer Solutions
Core
Senior relationship and growth owner for high-value automotive dealer groups, accountable for retention, renewal, and expansion of existing business.
Role type
Senior Strategic Account Manager (Automotive SaaS)
Builds
Solera's DMS, CRM, Service, and Marketing solutions for dealership partners
Domain
Automotive retail technology and SaaS
Required skills
Strategic account management, executive relationship building, retention and renewal strategy, upsell and expansion revenue, multi-solution adoption, dealership operations knowledge, data-driven growth identification, cross-functional leadership
Preferred skills
Automotive DMS/CRM/service scheduling experience, dealership leadership background, OEM standards familiarity, structured account planning frameworks
Technologies
DMS, CRM, Service Suite, Sales Journey
Responsibilities
Own executive-level relationships and lead structured business reviews; Drive renewal strategy and negotiate contracts; Identify whitespace opportunities for upsell and multi-solution adoption; Develop annual strategic account plans; Monitor customer health metrics and manage escalations; Act as quarterback across Customer Success, Product, and Marketing teams.
Seniority
Senior, hands-on IC