Strategic Account Manager, Dealer Solutions
Core
Senior relationship and growth owner for high-value automotive dealer groups, focusing on retention, renewal, and expansion of existing Solera software solutions.
Role type
Senior Strategic Account Manager (SaaS)
Builds
Retention and expansion revenue for existing dealer accounts
Domain
Automotive SaaS / Dealer Management Systems
Deliverable
client delivery
Required skills
Strategic account management, executive relationship building, retention and renewal strategy, upsell and expansion revenue generation, multi-solution adoption, account planning, cross-functional leadership, data-driven growth identification, negotiation, automotive dealership operations knowledge
Preferred skills
Automotive DMS/CRM/service scheduling experience, dealership leadership background, OEM standards familiarity, structured account planning frameworks
Technologies
DMS, CRM, Service Suite, Marketing platforms
Responsibilities
Own executive-level relationships and drive retention/renewal for strategic dealer accounts; Develop and execute annual/quarterly account plans; Identify whitespace opportunities to drive upsell and multi-solution adoption; Monitor customer health metrics and manage churn risk; Collaborate with Product and Professional Services to enable adoption and ROI; Act as quarterback across Customer Success, Product, and Marketing teams
Seniority
Senior, hands-on IC