Account Manager - Mid Market DACH (d/f/m)
Core
Account Manager driving revenue growth and retention for mid-market HR technology customers in the DACH region.
Role type
Mid-market Account Manager (Sales)
Builds
Personio's Core HR, Payroll, and Recruiting modules for small and medium-sized organizations
Domain
HR Technology / SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Account management, sales cycle ownership, renewal negotiation, upsell/cross-sell strategy, stakeholder relationship building, pipeline forecasting, churn risk detection, cross-functional coordination
Preferred skills
Account Executive experience, AI/automation enthusiasm
Technologies
SFDC
Responsibilities
Own a high-impact book of business including upsell cycles and retention; Drive revenue growth through strategic account expansion; Lead end-to-end renewal cycles including offer crafting and negotiation; Identify and execute upsell/cross-sell plays with ROI presentation; Orchestrate internal experts and align with CSMs for seamless customer experience; Act as the voice of the customer to influence product roadmap; Maintain precise pipeline hygiene and forecasts in SFDC; Detect churn signals and execute save plays.
Seniority
Mid-level, hands-on IC