Account Manager
Core
Own and grow a portfolio of existing enterprise accounts, driving adoption, retention, and revenue expansion for creative and technology solutions.
Role type
Senior Account Manager (SaaS/Technology)
Builds
Monotype's typeface and font technology solutions for global brands and creative professionals
Domain
Digital Media / Typography / SaaS
Deliverable
client delivery
Required skills
consultative selling, strategic account planning, upsell/cross-sell execution, CRM management, market trend analysis, negotiation, senior-level stakeholder engagement
Preferred skills
Salesforce experience, creativity and design passion
Technologies
Salesforce
Responsibilities
Own and grow a portfolio of existing enterprise accounts; Develop and execute strategic account plans; Identify, qualify, and close upsell and cross-sell opportunities; Lead client conversations end-to-end including renewals and negotiations; Collaborate with marketing, product, and support teams; Track performance and pipeline through CRM tools
Seniority
Mid-Senior, hands-on IC