Customer Value & Growth Program Manager
Core
Own and drive the company-wide program ensuring customers realize value from Achievers and incrementally grow their spend.
Role type
Senior IC program manager (customer value & growth)
Builds
Integrated strategy connecting recognition, rewards, redemption, and value realization across the organization.
Domain
SaaS / HR Technology / Customer Success
Required skills
Strategy consulting, commercial transformation, revenue growth management, pricing, ROI modeling, cross-functional alignment, executive communication, program governance, roadmap management, use case prioritization
Preferred skills
Business operations, SaaS strategy, employee recognition, HR technology, loyalty programs, CRM reporting
Technologies
Customer success platforms, CRM reporting tools