Account Manager
Core
Retain revenue and identify upsell opportunities for short-term rental hosts and property managers by acting as a trusted advisor to ensure measurable ROI.
Role type
Account Manager (Customer Success)
Builds
Self-serve platform and property management software for the short-term rental industry
Domain
Travel technology / Short-term rental market
Deliverable
client delivery
Required skills
commercial acumen, strategic thinking, product knowledge, churn mitigation
Preferred skills
industry expertise, collaboration
Responsibilities
Retain revenue, identify upsell opportunities, ensure customer ROI, foster long-term relationships, mitigate churn risks
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