Customer Success Manager
Core
Serve as the main point of contact for customers to optimize and enrich the customer experience, protect and grow revenue in the existing customer portfolio, and drive engagement through proactive strategies.
Role type
Customer Success Manager
Builds
Strategic partnerships and customer success outcomes for the Rest of World Banking portfolio
Domain
Business payments and cash management
Deliverable
client delivery
Required skills
consultative approach, cross-functional collaboration, contract review, adoption monitoring, issue resolution, relationship development
Preferred skills
none stated
Technologies
none stated
Responsibilities
Develop long-term relationships with customers understanding their business needs; Protect revenue and maximize renewal opportunities
Seniority
none stated
Sourced via greenhouse · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.
