Relationship Manager - Grata
Core
Account management and commercial growth for a private market dealmaking platform serving investors and corporate development teams.
Role type
Senior Account Manager (SaaS)
Builds
Grata's proprietary data platform for private company discovery and engagement
Domain
Financial Services / Private Equity / SaaS
Deliverable
client delivery
Required skills
account management, commercial strategy, renewal management, upselling, customer success, churn mitigation, stakeholder engagement, data analysis, forecasting, problem solving
Preferred skills
innovative, persuasive, creative, goal-oriented, proactive, adaptable
Technologies
Grata platform, email, phone
Responsibilities
Drive commercial success and NRR through account retention and upselling; onboard new accounts and ensure adoption; serve as primary contact for resolution and feedback; identify account risks and drive churn mitigation; maintain relationships across varied client personas; deliver value-added communications like executive reviews.
Seniority
Mid-Senior, hands-on IC