Key Account Manager (F/H/X)
Core
Managing and growing a portfolio of strategic clients (developers, home builders, commercial real estate) by acting as a Growth Partner to optimize their business performance using the Group's solutions.
Role type
Senior Key Account Manager (Strategic Accounts)
Builds
Strategic client accounts and business growth for the real estate tech platform
Domain
Real Estate Technology (Proptech) / B2B SaaS
Deliverable
client delivery
Required skills
Strategic account management, business development, contract negotiation, upsell/cross-sell, account planning, churn reduction, C-level relationship management, business acumen, analytical skills (KPI/ROI), stakeholder management
Preferred skills
Experience in digital/marketplace/SaaS environments, entrepreneurial mindset, ability to work in complex matrixed environments
Technologies
Data analytics tools, reporting tools, CRM systems
Responsibilities
Develop and pilot a strategic client portfolio; define and deploy individualized growth strategies; negotiate contracts and secure renewals; build and maintain trusted advisor relationships with C-level executives; analyze client performance and propose optimization plans; lead Quarterly Business Reviews (QBRs) to demonstrate ROI.
Seniority
Senior, hands-on IC