Account Manager Spain
Core
Manage existing customer accounts for an AI phone agent platform, driving expansion revenue through upsells, renewals, and use-case expansion while ensuring customer success and onboarding.
Role type
Account Manager (B2B SaaS)
Builds
AI phone agents for SMBs
Domain
Artificial Intelligence / Customer Success / B2B SaaS
Required skills
B2B SaaS sales, account management, upselling, renewals, expansion revenue, product and technology understanding, AI-savviness, structured working style, ownership mindset, customer focus
Preferred skills
Startup/scale-up experience
Technologies
AI phone agents
Responsibilities
Run review, discovery, and upsell conversations with existing customers; analyze usage to demonstrate automation impact; own expansion revenue within customer portfolio; ensure successful onboarding and optimal product usage; bring market feedback to the team; collaborate with Customer Success, Product, and Marketing; maintain CRM pipeline and forecasts.
Seniority
Individual Contributor