Renewal Manager | Housing
Core
Own the customer renewal motion end-to-end including forecasting, negotiation, process design, and expansion discovery to lock in multi-year revenue and surface new ARR.
Role type
Senior IC Renewals Manager
Builds
Multi-year revenue retention and expansion for SaaS clients in housing and healthcare
Domain
SaaS / PropTech / Housing
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
quota carrying sales/renewals/account management, C-level stakeholder negotiation, complex renewal process management, multi-threading, ROI analysis, cross-functional collaboration, forecasting, roadmap influence
Preferred skills
real estate or prop tech experience
Technologies
reporting dashboards
Responsibilities
Partner with C-level/VP/director stakeholders to drive renewals from outreach to close, manage high-volume book of business exceeding retention targets, collaborate with Sales/CS/Finance/Legal to secure renewals and unlock growth, maintain 90-day forecast of gross renewal rate and NRR, serve as voice of customer to product teams, refine renewal motion with GTM Strategy
Seniority
Senior, hands-on IC