Manager, Strategy and Operations
Core
Lead Sales Operations for the Expansion business (curriculum, professional development, financial products) by building strategy, automated workflows, and scalable processes.
Role type
Manager, Strategy and Operations (Sales Operations)
Builds
Scalable sales processes, lead scoring models, and AI-driven analytical workflows for the Expansion GTM motion.
Domain
SaaS, Early Education Technology, Go-to-Market Operations
Deliverable
production ML models | product features
Required skills
SaaS Ops/RevOps/GTM Ops experience, team management (2+ direct reports), analytical fluency, AI workflow automation, program management, executive communication
Preferred skills
Experience with multiple products in the same customer base, building teams that operate independently
Technologies
Redshift, Snowflake, Sigma, Salesforce, Gong, Clay
Responsibilities
Lead the Sales Operations function for the Expansion business; Partner cross-functionally to define priorities and align on strategy; Design and implement scalable processes and playbooks for the sales motion; Design and ship lead scoring models and value-based routing frameworks; Build AI-driven analytical workflows; Run the Expansion funnel analytics cadence; Present in WBRs, MBRs, and exec forums.
Seniority
Manager, hands-on IC with people leadership
