Senior Account Manager-Customer Success
Core
Develop, maintain, and grow strategic relationships with key veterinary hospital consolidators and corporate partners to drive account growth and inform product strategy.
Role type
Senior Account Manager (B2B SaaS)
Builds
Procurement marketplace, home delivery ecommerce, practice management system for veterinary organizations
Domain
Veterinary healthcare / SaaS
Deliverable
client delivery
Required skills
Account management, strategic planning, executive relationship building, business review facilitation, market analysis, feedback loop management
Preferred skills
Understanding of veterinary consolidation market, startup environment adaptability
Responsibilities
Serve as primary point of contact for corporate partners, design corporate accounts strategy, craft narratives to prove customer value, collect product feedback, create account roadmaps, nurture relationships with non-contracted consolidators
Seniority
Senior, hands-on IC