Sales Operations Manager
Core
Build and own the systems, processes, and tooling for Relay's B2B enterprise sales and field 'Pitstop' network expansion.
Role type
Sales Operations Manager (RevOps)
Builds
Account universe, lead scoring, CRM architecture, field team dashboards, and automated sales tooling.
Domain
Logistics / E-commerce / SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
RevOps experience, CRM architecture (Pipedrive), funnel analysis, systems thinking, AI tooling automation, data governance, territory management
Preferred skills
Native AI builder, fast practical delivery, entrepreneurial drive
Technologies
Pipedrive, Claude, AI automation tools
Responsibilities
Build new-business engine (TAM, account scoring, top-of-funnel enrichment); Own CRM and deal desk governance; Scale Pitstop engine (scoring, territories, pricing, lead-to-live data); Automate sales workflows; Diagnose and fix funnel leaks.
Seniority
Mid-Senior, hands-on IC
