Partner Operations Analyst
Core
Own partner onboarding pipeline and provide ongoing operational support for high-value software and marketing partners to ensure they are set up, live, and active.
Role type
Senior IC Partner Operations Analyst
Builds
Scalable systems, processes, and infrastructure for the partnerships business
Domain
Marketplace / Home Services
Required skills
End-to-end process ownership, Cross-functional project management, Salesforce, Jira, Data visualization, API integrations, AI/automation tools
Preferred skills
Experience at a marketplace or tech company, Experience with graveyard shifts
Technologies
Salesforce, Jira, Spreadsheets, AI tools
Responsibilities
Own the partner onboarding pipeline from application to marketplace launch, Manage high-value partner accounts as the main operational point of contact, Lead independent projects to drive process improvements, Build and maintain automation for data collection and reporting, Support new pilots and partnership launches, Collaborate with Engineering and external partners to resolve issues and test tools, Maintain workflows and Jira dashboards for visibility
Seniority
Mid-level, hands-on IC