Revenue Operations Manager
Core
Operational backbone for the Partner Experience (PX) organization, owning systems, workflows, and analytics to align post-sale motion with Sales, Marketing, and Finance.
Role type
Senior Revenue Operations Manager (Post-Sale)
Builds
PX tech stack (Planhat, Zendesk), operational workflows, and data-driven dashboards for partner lifecycle management.
Domain
SaaS / Healthcare / Revenue Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Revenue Operations, Customer Success Operations, SaaS tools administration (Salesforce, Planhat, Zendesk), Go-to-market strategy, post-sale metrics (NRR, GRR, NPS, CSAT), Business Intelligence, SQL, Project Management
Preferred skills
Healthcare experience, LMS/CMS administration, AI tool fluency (Claude, OpenAI)
Technologies
Planhat, Zendesk, Salesforce, LMS, CMS, SQL, Excel, Google Sheets, Claude, OpenAI
Responsibilities
Administer PX tech stack and CS platforms; design and optimize operational workflows; develop dashboards for leadership visibility; support renewal forecasting and revenue insights; partner with PX leadership on cross-functional RevOps planning.
Seniority
Senior, hands-on IC