Head of Account Management, SME & Growth
Core
Strategic architect and bar setter for the post-sales growth engine, leading a team of 15+ account managers and customer success managers to maximize product adoption and wallet share.
Role type
Senior leadership, Head of Account Management (SME & Growth)
Builds
GTM strategy, playbooks, processes, and a high-performing organization for the SME & Growth segment
Domain
Fintech, Global Payments, Financial Services
Required skills
GTM strategy execution, team leadership (15+ direct reports), commercial intuition, payment flow mapping, data-driven strategic planning, C-suite stakeholder engagement, cross-functional influence
Preferred skills
Experience in payments, fintech, consulting, or investment banking, hustle mentality, ability to work in ambiguity
Technologies
None stated
Responsibilities
Lead and coach Team Leads/Managers to scale a high-performing organization; Develop and execute GTM strategy to expand footprint and grow wallet share; Identify and lead cross-functional initiatives based on industry trends and customer insights; Serve as a trusted advisor to C-suite of top clients
Seniority
Senior, hands-on IC with leadership mandate
