Director, Platform Accounts Management
Core
Lead a strategic commercial organization to grow and strengthen platform partnerships for Affirm's buy-now-pay-later product.
Role type
Director, Platform Accounts Management
Builds
Strategic partnerships and merchant relationships across eCommerce, in-store, telesales, and the Affirm app
Domain
Fintech / Payments / Commerce
Deliverable
client delivery
Required skills
Commercial leadership, people leadership, strategy formulation, cross-functional influence, portfolio performance management, executive stakeholder management, business judgment, analytical thinking, relationship building
Preferred skills
Fintech, platforms, payments, commerce, SaaS experience
Responsibilities
Develop teams and shape platform partnership growth strategy; Set vision and align priorities for account management across diverse partners; Drive portfolio performance in retention, growth, and adoption; Navigate complex business challenges balancing partner needs and strategic priorities; Serve as a senior strategic partner to executive stakeholders; Influence broader commercial strategy through partnership insights; Establish scalable operating models and performance frameworks; Partner cross-functionally with Product, Sales, Marketing, Analytics, Risk, Finance, and Operations
Seniority
Director, strategic leadership & team building