Sr. Sales Executive – AWS
Core
Sr. Sales Executive driving new-logo growth by selling Amazon Connect, conversational AI, and agentic AI professional/managed services to enterprise organizations to transform customer engagement.
Role type
Senior IC enterprise technology sales executive
Builds
Amazon Connect solutions, AWS AI capabilities, and TTEC Digital consulting/implementation services for enterprise contact centers
Domain
Cloud services, Customer Experience (CX), Artificial Intelligence, Contact Center as a Service (CCaaS)
Deliverable
production ML models | product features | client delivery
Required skills
enterprise technology sales, new-logo hunting, outbound prospecting, executive outreach, consultative selling, complex solution selling, pipeline generation, stakeholder management, competitive selling, negotiation, territory strategy
Preferred skills
selling Amazon Connect/AWS, selling conversational/agentic AI, selling CCaaS, selling cloud transformation, creating demand in non-evaluating accounts, establishing credibility with senior leaders
Technologies
Amazon Connect, Amazon Q, AWS AI, CCaaS platforms, contact center automation tools
Responsibilities
Identify, target, penetrate, and close net-new enterprise accounts; personally generate pipeline through outbound prospecting and executive outreach; position Amazon Connect and AWS AI to drive contact center modernization; build relationships with senior leaders across CX, Technology, and Operations; uncover business challenges and build compelling cases around cost reduction and revenue growth; partner with solution architects to develop differentiated solutions; orchestrate internal and customer stakeholders through complex sales cycles; achieve new-logo targets while maintaining accurate pipeline and forecasts
Seniority
Senior, hands-on IC
