Business Growth Specialist
Core
Drive measurable platform adoption for small businesses by guiding them to unlock ecosystem potential through consultative engagement and tailored solutions.
Role type
Senior IC Business Growth Specialist (Customer Success/Sales)
Builds
Subscription growth and long-term customer value for small business ecosystem
Domain
SaaS / Small Business Services
Deliverable
product features
Required skills
consultative sales, product adoption strategy, up-sell/cross-sell execution, revenue playbook design, predictive analytics utilization, cross-functional collaboration
Preferred skills
mentorship, data-driven operational problem solving, independent portfolio management
Technologies
Salesforce, predictive analytics tools, data dashboards
Responsibilities
Partner with high-potential small businesses to identify up-sell and cross-sell opportunities; Execute targeted growth campaigns using predictive analytics; Test and refine revenue playbooks and discovery methodologies; Collaborate with cross-functional teams to influence product expansion.