Senior Analyst, Field Operations

USA - New York (dbt)Full-time$151k2026-07-16 → 2026-11-11

Hybrid · United States

Core

Drive revenue growth and retention for Fivetran's mid-market commercial segment by providing operational rigor, forecasting discipline, and data-driven insights to optimize post-sales expansion.

Role type

Senior GTM Field Operations Partner (Commercial Expansion)

Builds

Scalable operational systems and data-driven strategies for a high-volume mid-market SaaS book of business

Domain

SaaS / Data Infrastructure / Commercial Operations

Required skills

Revenue operations (RevOps), SaaS expansion and retention metrics (NRR, GDR, churn), stakeholder management, process optimization, data analysis, SQL, Salesforce, Looker/Tableau, advanced Excel/Sheets

Preferred skills

Experience with consumption-based business models, product telemetry data analysis, AI/LLM tool utilization for revenue operations

Technologies

Salesforce, Gong, Looker, Google Suite, Claude/ChatGPT/Gemini, Gainsight, Omni

Responsibilities

Design and execute operational roadmaps for net revenue retention and churn reduction; lead pipeline inspection and forecast calls; identify business challenges via data analysis and stakeholder interviews; partner with Marketing, Analytics, GTM Enablement, Product, and Finance leaders; act as escalation point for operational blockers

Seniority

Senior, hands-on IC

About Fivetran

Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights.