Director of Sales Operations
Core
Build a repeatable, predictable, and scalable operating engine to support sustainable revenue growth for a SaaS organization.
Role type
Director of Sales Operations (Leadership)
Builds
Sales operating rhythms, KPI dashboards, annual roadmaps, and scalable operational capabilities.
Domain
SaaS / Revenue Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Sales planning, forecasting, pipeline management, process optimization, performance management, KPI development, team leadership, stakeholder management, Salesforce configuration, data analysis, SQL, BI platforms, AI/ML tools
Preferred skills
SQL, Tableau, Looker, AI/ML frameworks
Technologies
Salesforce, Outreach, Salesloft, Gong, Excel, Google Sheets, Tableau, Looker
Responsibilities
Lead and develop a team of sales operations professionals; Partner with VP-level Sales Leadership to define strategic priorities; Own key sales operating rhythms including forecast calls and pipeline reviews; Develop and refine KPI dashboards; Deliver actionable, data-backed insights; Develop the annual Sales Operations roadmap; Serve as a bridge between Sales Leadership and technical teams; Maintain strong working knowledge of the sales technology ecosystem; Partner with GTM Systems teams on multi-system integrations; Drive adoption of sales technologies; Identify and execute process improvements; Collaborate with cross-functional teams to improve go-to-market alignment; Proactively identify opportunities to use AI tools and automation.
Seniority
Director, strategic leadership with hands-on execution