Director, Buyer Account Management
Core
Lead strategic B2B buyer development and drive revenue growth within a large-scale re-commerce marketplace by managing high-value buyer relationships and leading a team of Buyer Account Managers.
Role type
Senior IC Director, Buyer Account Management
Builds
A re-commerce marketplace platform supporting the circular economy
Domain
Re-commerce / Marketplace / B2B Sales
Deliverable
production ML models
Required skills
B2B enterprise sales, strategic account management, team leadership, AI automation, Salesforce, cross-functional collaboration, negotiation, pipeline management, talent development
Preferred skills
Marketplace business models, eCommerce/supply chain knowledge, SaaS sales, custom AI assistant building, structured employee development practices
Technologies
Salesforce, Microsoft Office, AI tools (Claude, ChatGPT, Grok)
Responsibilities
Identify and acquire high-value B2B buyers through targeted prospecting and cold outreach; Develop AI-enabled prospecting and account research workflows; Build relationships with senior decision-makers (C-level/VP) while coaching team members; Manage complex escalations involving programs, inventory, and shipping; Achieve quarterly GMV and sales targets; Directly manage and develop Buyer Account Managers through coaching and performance reviews; Implement AI-driven automation within Salesforce and buyer data platforms.
Seniority
Director, hands-on leadership