Account Manager QLD
Core
Drive retention and growth for enterprise accounts in the QLD & NSW markets, focusing on customer success and new revenue generation.
Role type
Senior Account Manager (Enterprise)
Builds
SaaS platforms (Verify, OK2Pay) for financial monitoring and automation
Domain
Financial services / Procure-to-pay / Fraud detection
Deliverable
production ML models
Required skills
Customer success management, enterprise account management, upselling, numeric reasoning, P&L interpretation, complex concept communication, stakeholder management (CFO, Financial Controller), persistence, initiative, logical selling
Preferred skills
Adaptive learning, articulation, multi-tasking, policy adherence with creativity, cautious optimism, leadership, intuition
Technologies
SaaS platforms (Verify, OK2Pay), HubSpot CRM
Responsibilities
Manage 15-20 enterprise accounts ($500M+ revenue), ensure zero churn on existing deals (+/- $100K ARR), upsell new modules, drive retention and growth in QLD & NSW markets
Seniority
Senior, strategic