Partner Excellence Manager - London
Core
Manage a portfolio of partners, oversee their ramp-up and long-term success, and support their active implementations and internal training for an AI business planning platform.
Role type
Senior Partner Excellence Manager
Builds
Partner success, implementation support, and certification programs for the Pigment platform
Domain
SaaS / Business Planning / EPM
Deliverable
client delivery
Required skills
Partner management, customer success, implementation management, EPM product knowledge, training delivery, reporting, stakeholder alignment
Preferred skills
Technical background in EPM, experience managing partner teams
Technologies
Pigment platform
Responsibilities
Manage partner portfolio performance and ramp-up, assist in active partner implementations, organize and support partner internal training, monitor implementation progress and report internally, run consultant certification programs, act as main contact for new partner qualification, support Partner Excellence Program with operational tasks and process improvements, collaborate with Partner Account Managers on sales strategy and partner quality
