Renewals Account Manager - German
Core
Sales role focused on reducing churn and growing Annual Recurring Revenue (ARR) for WatchGuard's renewable term licenses by managing the full portfolio of expiring licenses.
Role type
Renewals Account Manager (Inside Sales)
Builds
WatchGuard cybersecurity products and services
Domain
Cybersecurity / Network Security
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
quota-carrying sales, account management, customer retention, two-tier channel sales, high-volume book of business management, negotiation, Salesforce proficiency, Microsoft Office proficiency
Preferred skills
cybersecurity industry experience, top-performing SDR background, analytics tools (Power BI), engagement platforms (Outreach.io, SalesLoft, Gainsight), computer networking knowledge
Technologies
Salesforce, Microsoft Office, Power BI, Outreach.io, SalesLoft, Gainsight
Responsibilities
Meet or exceed quarterly and annual retention and ARR growth targets; Own each license on the quarterly Available to Renew (ATR) report through to resolution; Identify and execute sales activities that increase the value of each renewal; Coordinate renewal outreach with channel partners and internal sales teams; Support incumbent channel partners in securing renewal or replacement commitments; Maintain an accurate pipeline of renewal opportunities in Salesforce; Use outreach platforms to contact partners and end customers; Be responsible for a quarterly renewal forecast; Identify and qualify new business opportunities for handoff to Channel Account Managers; Remain knowledgeable of WatchGuard's full product portfolio to identify replacement and upgrade paths