Senior Revenue Operations Specialist - India

Bangalore, India - Remote🌐 Remote💼 Full-time🗓 2026-09-18 → 2026-09-27

Core

Drive strategy and operations for the renewal process, customer lifecycle, and Account Management team to optimize customer experience and revenue.

Role type

Senior Revenue Operations Specialist (GTM & Account Management)

Builds

Customer lifecycle processes, sales forecasting pipelines, and operational workflows for Account Management and Renewal teams.

Domain

SaaS IT Management / Identity & Access Management

Required skills

Salesforce administration, GTM system governance, process mapping, automation, sales forecasting, data analysis, project management, stakeholder influence, AI tooling (ChatGPT, Gemini, Claude, Rovo, AgentForce)

Preferred skills

Experience with renewal processes, Account Management business models

Technologies

Salesforce, ChatGPT, Gemini, Claude, Rovo, AgentForce

Responsibilities

Maintain CRM data accuracy and pipeline hygiene; own sales forecasting operations; lead cross-departmental projects; drive ad-hoc analysis and insights; support Account Management workflows for quotes and revenue metrics.

Seniority

Senior, hands-on IC with strategic autonomy

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About JumpCloud

JumpCloud is looking for a Senior Technical Program Manager (TPM) to operate the Security organization's program management function. This is a hands-on role for a classically trained program manager who has already integrated AI deeply into their working life and uses it to operate at a higher level than traditional PM scale allows. You will own the day-to-day program management of the security organization's projects and run a hybrid program management capability where AI handles continuous structured work, while you provide the judgment, prioritization and relationship work where humans exc