Strategic Account Manager
Core
Strategic Account Manager focused on growing and retaining relationships with large, multi-location enterprise customers by connecting localized marketing strategies with measurable business outcomes and ROI.
Role type
Senior IC Strategic Account Manager
Builds
Strategic partnerships and long-term customer retention for enterprise clients
Domain
SaaS / Digital Marketing / Local Search / Reputation Management
Deliverable
client delivery
Required skills
consultative account leadership, commercial ownership, disciplined forecasting, contract negotiation, executive relationship building, churn risk mitigation, cross-functional coordination, quota management, stakeholder management
Preferred skills
experience in digital marketing, SEO, localized search, AI-powered search capabilities, SaaS environment
Technologies
Salesforce, AI-powered search capabilities, reputation management tools
Responsibilities
Own a portfolio of strategic enterprise accounts, develop strategic success plans, advise on reputation management and local page optimization, drive renewals and upsells, lead contract negotiations, maintain accurate pipeline data, build relationships across customer organizations, lead executive business reviews, monitor customer health, coordinate internal resources, partner with implementation teams, represent customer priorities internally
Seniority
Senior, hands-on IC
