Customer AI Strategist
Core
Senior advisor guiding enterprise marketers to build and implement AI Marketing strategies that drive measurable results.
Role type
Senior IC Customer AI Strategist (Consulting/Advisory)
Builds
AI Marketing strategies and adoption roadmaps for enterprise clients
Domain
AI-powered SaaS / Digital Marketing / MarTech
Deliverable
client delivery
Required skills
Strategic advisory, customer relationship management, data analysis and optimization, translating complex data into strategy, prompt engineering and LLM behavior understanding, analytics tools (Excel, SQL, BI dashboards), program and project management
Preferred skills
SEO background, digital marketing experience, conversion optimization, marketing operations
Technologies
Excel, SQL, BI dashboards, LLMs
Responsibilities
Serve as a senior advisor to customer executives shaping AI Marketing adoption roadmaps; own strategic relationships with key accounts delivering executive-level insights and optimization plans; stay ahead of AI, SaaS, SEO, and marketing technology trends; identify and codify patterns from customer engagements to shape best practices; collaborate with product and account teams to bring customer feedback into product strategy
Seniority
Senior, hands-on IC