Sales Engineer (Position located in Melbourne, Australia)
Core
Pre-sales technical support for KnowBe4 products, identifying customer requirements and presenting solutions to prospective SMB clients.
Role type
SMB Sales Engineer
Builds
Sales opportunities and proof-of-concepts (POCs) for KnowBe4 security products
Domain
Cybersecurity / SMB Sales
Deliverable
client delivery
Required skills
technical troubleshooting, analysis, communication, time management, organization, collaboration
Preferred skills
technical degree, experience with Gmail, Google Docs, MS Office, web browsers
Technologies
Gmail, Google Docs, MS Office, Chrome, Internet Explorer
Responsibilities
Investigate and document technical issues; communicate findings to development team or clients; gather details to define technical issues or customer requirements; create brand awareness for products; establish relationships with partners, prospects, and existing clients; address technical issues impeding sales; implement and manage technical proof-of-concepts (POCs)
Seniority
Entry-level to Mid-level, individual contributor