Account Manager
Core
Manage and develop a portfolio of existing customer accounts in a B2B SaaS environment, driving revenue growth through upselling, cross-selling, and strategic account development.
Role type
Senior Account Manager (B2B SaaS)
Builds
Customer partnerships and sustainable revenue growth
Domain
B2B SaaS / AI-powered sales technology
Required skills
Account management, consultative selling, revenue expansion, stakeholder engagement, commercial strategy, contract negotiation, portfolio health monitoring, cross-functional collaboration
Preferred skills
Experience in B2B SaaS, ownership of revenue targets, adaptability in fast-paced environments
Technologies
None stated
Responsibilities
Manage and develop a portfolio of existing customer accounts, Drive revenue expansion by identifying, developing, and closing upselling and cross-selling opportunities, Create and execute strategic account plans, Build trusted relationships with key decision-makers, Identify opportunities to increase product adoption, Lead commercial discussions and negotiations, Monitor customer engagement and account performance, Collaborate with Customer Success and Sales teams, Track and report key performance indicators, Share customer feedback and market insights
Seniority
Mid-Senior, hands-on IC