Client Partner
Core
Senior client-facing role owning a portfolio of U.S. accounts, focusing on retention, revenue growth, renewals, and expansion through strategic partnerships.
Role type
Senior Account Partner / Client Partner
Builds
Engineering capacity, squads, AI delivery, acceleration programs, and advisory engagements for U.S. technology companies
Domain
IT Services / Staff Augmentation / Enterprise SaaS
Deliverable
client delivery
Required skills
Account leadership, commercial ownership, consultative selling, executive relationship management, revenue forecasting, margin protection, account health assessment, stakeholder engagement, AI roadmap discussion
Preferred skills
Nearshore/offshore delivery model experience, AI/ML/data services sales or delivery, account management structure development, Portuguese or Spanish proficiency
Technologies
AI delivery, machine learning, data services, Agile teams
Responsibilities
Own portfolio of U.S. client accounts including relationship health and revenue; Drive net revenue retention and account expansion; Establish account operating rhythm via QBRs and strategic cadences; Lead renewal and commercial activities; Partner with delivery leaders to ensure client outcomes; Manage team composition changes; Build multi-threaded executive relationships; Act as voice of the customer; Contribute to evolving account management function
