Sales Support Specialist (6 Month FTC)
Core
First-line operational support for a global sales organization of 250+ representatives, resolving blockers and ensuring data integrity in the sales process.
Role type
Sales Operations Specialist (Sales Support)
Builds
Operational efficiency and data accuracy for the sales pipeline
Domain
B2B SaaS / AI Language Technology
Deliverable
client delivery
Required skills
Salesforce administration, CRM data management, end-to-end issue resolution, process documentation, root cause analysis, billing system familiarity
Preferred skills
Experience with ChargeBee or Zuora, handling high-volume support queues
Responsibilities
Own the regional Sales Operations support channel in Slack, diagnose and resolve sales blockers, navigate Salesforce for opportunities and quotes, correct data quality issues, build self-service documentation, flag recurring issues, provide extended support during quarter-end and year-end
Seniority
Mid-level, hands-on IC
