Sales Operations Analyst
Core
Support global direct, alliance, channel partner, and online sales operations by driving data quality, process improvement, and analytical insights to maximize net customer retention and revenue.
Role type
Revenue Operations Analyst
Builds
Global sales operations processes, data quality, and reporting dashboards for a technology subscription business.
Domain
Technology / Open Source / SaaS
Deliverable
dashboards & analysis
Required skills
Data analysis, CRM management, process documentation, data cleansing, reporting, stakeholder collaboration, analytical problem-solving, planning and organization
Preferred skills
Experience in technology subscription business, understanding of global remote teams
Technologies
CRM systems, Sales Engagement platforms, Configure Price Quote tools, Analytics platforms
Responsibilities
Support day-to-day operations of sales and business development functions globally; Drive data quality through checking opportunities, clean order processing, and data cleansing; Support sales teams on CRM policies, processes, and systems; Report on and improve data quality, sales metrics, and dashboards; Support planning and monitoring of revenue operations including pipeline and velocity; Assist with automation of the Lead to Order process