Head of Revenue Operations
Core
Own the revenue operating system, designing and scaling processes, metrics, and infrastructure to drive consistent, predictable performance across the business for a fast-growing SaaS company.
Role type
Head of Revenue Operations (Growth-stage SaaS)
Builds
AI-native operating system, scalable CRM infrastructure, forecasting models, and unified KPI frameworks.
Domain
SaaS / Healthcare Technology / Revenue Operations
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Revenue operations strategy, Salesforce administration and configuration, SaaS metrics expertise (ARR, NDR, GDR, CAC, LTV), forecasting and pipeline modeling, pricing strategy and quote-to-cash management, cross-functional leadership, AI tool integration
Preferred skills
Experience building infrastructure from scratch in growth-stage environments, hands-on experience with AI-powered operational tools
Technologies
Salesforce, AI tools for automation and reporting
Responsibilities
Own the revenue operating system, design and scale processes and metrics, partner with Systems Engineering to drive Salesforce improvements, evaluate and recommend the optimal AI-native tech stack, own pricing strategy and quote-to-cash process, run forecasting cadence and develop robust forecasting models, build AI-powered operating layer dashboards and briefings, establish unified KPI framework, coordinate cross-functional teams on live opportunities, design sales compensation plans, analyze pipeline health and sales efficiency
Seniority
Director/Head level, hands-on IC with strategic ownership