Manager, Account Manager | Mid-Market
Core
Front-line manager leading a team of 5–8 Account Managers to drive outcomes for Ramp's Mid-Market portfolio, focusing on coaching, mentoring, and optimizing team performance.
Role type
Mid-level sales team lead (Account Management)
Builds
Account management motion and team output for Mid-Market SaaS customers
Domain
SaaS / Financial Technology
Deliverable
client delivery
Required skills
quota-carrying sales or account management, building and leading account management teams, hiring and training, negotiating complex sales agreements, data analytics, cross-functional collaboration
Preferred skills
cross and upsell experience, fast-paced GTM environments, high-growth startup experience
Technologies
Salesforce, Looker, Excel
Responsibilities
Set and maintain high-performing culture and morale for the team, engage with key customers to deepen relationships, oversee daily activities and quota performance, ensure team exceeds activation and retention goals, report on team performance and forecast to leadership, hire and train new Account Managers, develop career plans for direct reports, optimize team systems and processes
Seniority
Manager, hands-on leadership
