Account Director
Core
Lead and grow two highly strategic customer relationships within the Aviation business, acting as a trusted advisor to senior stakeholders to expand solution value and ensure long-term partnership success.
Role type
Senior Account Director (Strategic Account Management)
Builds
Long-term strategic partnerships with aviation and government organizations
Domain
Aviation industry, Government sector, SaaS/Technology solutions
Deliverable
client delivery
Required skills
Strategic account management, executive stakeholder engagement, account planning, forecasting, commercial growth, cross-functional collaboration, market insight, SaaS solution knowledge
Preferred skills
Experience in aviation and defence sectors, knowledge of Australian aviation ecosystem, experience with highly regulated environments
Responsibilities
Building trusted relationships with senior and executive stakeholders, developing account strategies aligned with customer priorities, identifying opportunities to expand solution adoption, leading the full customer journey from planning to renewal, acting as the executive point of contact, maintaining forecasting and pipeline visibility, influencing product and go-to-market strategy with customer feedback
Seniority
Senior Manager, hands-on IC