Manager, Inbound & XDR Performance
Core
Design and deliver coaching programs, playbooks, and enablement content to improve Commercial and XDR sales performance, while rebuilding core sales processes using data and AI.
Role type
Manager, Commercial Performance (Sales Enablement)
Builds
Coaching playbooks, deal frameworks, renewal/expansion playbooks, outbound execution and pipeline generation playbooks for Commercial and XDR teams.
Domain
SaaS / Technology Sales Enablement
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Sales enablement program design, data-driven process improvement, editorial judgment, cross-functional influence, AI fluency, CRM analytics, stakeholder management
Preferred skills
Experience with Salesforce/Tableau/Outreach, building processes in ambiguous environments, training seasoned salespeople
Technologies
Salesforce, Tableau, Outreach
Responsibilities
Deconstruct and rebuild Commercial and XDR sales processes; own end-to-end enablement program delivery; partner with functional leadership to close performance gaps; design and distribute multi-format enablement content; measure program impact using leading and lagging indicators; equip managers with coaching content for weekly reviews.
Seniority
Manager, hands-on IC