Head Of Customer Success - Remote
Core
Guide prospective clients through their decision-making journey using marketing strategies, phone conversations, and follow-up support to drive sales in the personal development industry.
Role type
Head of Customer Success (Sales/Lead Generation focus)
Builds
Online programs, immersive retreats, and high-impact virtual events
Domain
Personal development and transformation
Deliverable
client delivery
Required skills
Customer Success experience, marketing strategy implementation, phone sales, lead qualification, strategic thinking
Preferred skills
Autonomy, self-motivation, leadership, personal development interest
Responsibilities
Implement marketing and engagement strategies to attract qualified leads, conduct meaningful phone conversations with prospective clients, provide clear follow-up and support via phone and email, participate in weekly virtual training and leadership sessions
Seniority
Mid-to-Senior, leadership-style role