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Account Director, Commercial

New York City💼 Full-time🗓 2026-08-27 → 2026-09-26

Core

Own customer relationships and commercial process for SMB segment, driving adoption of ChatGPT and OpenAI API.

Role type

Senior Account Director (SMB)

Builds

Scalable commercial sales motion for OpenAI products

Domain

Artificial Intelligence / Enterprise Software

Deliverable

production ML models | product features

Required skills

consultative selling, pipeline management, discovery, account planning, C-suite stakeholder management, revenue forecasting, account expansion strategy

Preferred skills

technical curiosity, builder mindset, adaptability, experimentation

Technologies

ChatGPT, OpenAI API

Responsibilities

Own commercial opportunities from qualification through close and expansion; Build and manage pipeline across inbound, outbound, and existing customers; Lead discovery conversations to translate priorities into use cases; Develop trusted relationships with business, technical, and executive stakeholders; Navigate complex commercial processes with internal teams; Maintain accurate pipeline and forecasts; Identify expansion opportunities and develop account strategies; Contribute market insights to improve products and sales motion; Contribute to systems and playbooks to scale the sales organization

Seniority

Senior, hands-on IC

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