Team Director, Account Management
Core
Lead Account Management operations in Japan, driving revenue expansion, client retention, and strategic planning for a digital intelligence platform serving mobile, web, and gaming markets.
Role type
Senior leadership IC (Team Director)
Builds
Revenue growth and strategic account success for enterprise clients in Japan
Domain
SaaS / Digital Intelligence / Mobile & Gaming Analytics
Deliverable
client delivery
Required skills
Key Account Management, team leadership, strategic planning, C-level client engagement, sales analysis, product penetration strategy, market expertise (Japan)
Preferred skills
SaaS/technology industry experience, ability to bridge product and customer teams
Technologies
N/A
Responsibilities
Manage a team of Account Directors focusing on renewals and upsells; Conduct C-level discussions to strategize client use cases; Identify and resolve high-profile customer issues as Executive Sponsor; Design sales analysis reports; Bridge gaps between product teams and customers regarding feature requests; Deliver training and best practices to the account team.
Seniority
Senior, hands-on IC with team leadership