Account Director
Core
Manage the entire customer journey for Sensor Tower's digital intelligence platform in China, driving revenue through upsells, renewals, and strategic C-level relationships.
Role type
Senior Account Director (SaaS)
Builds
Customer retention, upsell revenue, and strategic partnerships for mobile, web, and gaming clients
Domain
SaaS, Mobile Analytics, Gaming, Advertising
Deliverable
client delivery
Required skills
SaaS sales experience, C-level relationship management, Net Revenue Retention (NRR) growth, Quarterly Business Review execution, competitive intelligence analysis, cross-functional product collaboration, data-driven commercial storytelling
Preferred skills
Industry knowledge in mobile gaming, entertainment, financial services, or security
Technologies
Sensor Tower digital intelligence platform
Responsibilities
Manage business in China and grow Net Revenue Retention (NRR) by managing renewals and upsells; Have c-level discussions with customers and work on strategizing their use cases with our platform; Create, manage, and implement Quarterly Business Reviews; Proactively understand the clients' business to provide competitive insights and trends; Collaborate with global product, engineering and other technical teams to improve our product offerings in China; Identify product penetration, renewal, and upsell opportunities within the managed customer base
Seniority
Senior, hands-on IC