Sales Operations Manager
Core
Partner with Sales leaders to diagnose operational friction, design process improvements, and lead channel-level projects to improve sales performance.
Role type
Individual contributor Sales Operations Manager
Builds
Sales channel processes, project plans, and operational improvements for the sales organization
Domain
SaaS / B2B Sales Operations
Deliverable
product features
Required skills
Data analysis, Process optimization, Project management, Stakeholder management, Strategic planning, Change management, Requirements gathering, Cross-functional collaboration, Problem diagnosis, Rollout execution
Preferred skills
Experience in SaaS sales operations, Channel management expertise
Technologies
CRM systems, Data visualization tools, Project management software
Responsibilities
Analyze operational data to identify friction points and recommend solutions; Lead end-to-end delivery of channel projects from discovery to post-launch measurement; Design and document scalable process improvements; Facilitate stakeholder alignment and communication for change initiatives; Escalate cross-channel risks and decisions requiring leadership alignment.
Seniority
Mid-level, hands-on IC