Manager, Sales Operations
Core
Strengthen systems, processes, and governance for a global sales organization, ensuring accurate data, reliable reporting, and effective incentive administration.
Role type
Manager, Sales Operations
Builds
Global sales reporting packages, incentive payout schedules, and standardized CRM processes
Domain
Technology / Sales Operations
Deliverable
dashboards & analysis
Required skills
CRM administration, incentive compensation management, sales data analysis, process standardization, training program coordination, vendor management, audit compliance, quota planning
Preferred skills
High-tech industry experience, ISO/TL 9000 familiarity, continuous improvement mindset
Technologies
Dynamics 365, Salesforce, Khalix, ZoomInfo, LinkedIn Sales Navigator, Challenger, SOS
Responsibilities
Manage CRM user access and permissions; validate sales opportunities for compliance; coordinate quarterly incentive plans; prepare and audit compensation reports; deliver executive forecasting and funnel analysis; lead annual sales quota and training programs; manage vendor relationships and tool access; maintain data integrity and streamline operational processes
Seniority
Manager, hands-on IC